Privacy Policy

This Privacy Policy explains how GP Love Home Services ("we", "our", or "us") collects, uses, stores, and protects your personal information when you visit our website or contact us about our services. By using this website, you agree to the practices described in this policy.

1. Who We Are

GP Love Home Services is a home remodeling and maintenance company based in Barrie, Ontario, Canada. We operate this website to provide information about our services and allow potential clients to get in touch with us.

2. Information We Collect

We collect personal information in the following ways:

Information You Provide Directly

• Your full name
• Email address
• Phone number
• Service address or project location
• Details about the project or service you are requesting

This information is collected when you fill out our contact form, request a quote, or reach out to us directly by phone or email.

Information Collected Automatically

When you visit our website, certain information may be collected automatically, including:

• Your IP address and approximate location
• Browser type and version
• Device type (desktop, mobile, tablet)
• Pages visited and time spent on each page
• Referring website or source
• Date and time of your visit

3. How We Use Your Information

We use the information we collect for the following purposes:

• To respond to your enquiries and provide the services you request
• To prepare and send quotes or estimates for your project
• To schedule consultations, site visits, or appointments
• To follow up after a job is completed to ensure your satisfaction
• To improve our website and the way we communicate with clients
• To comply with legal obligations where required

We do not use your personal information for automated decision-making or profiling.

4. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to improve your browsing experience. Cookies are small text files stored on your device by your browser.

Types of Cookies We Use

• Essential cookies — Required for the website to function properly (e.g. remembering your theme preference or language setting).
• Analytics cookies — Help us understand how visitors use our site so we can improve it. These may be provided by third-party tools such as Google Analytics.
• Advertising cookies — We may use advertising cookies in the future to display relevant ads to visitors. These are placed by third-party advertising networks and allow them to serve targeted ads based on your browsing activity across websites.

You can control or disable cookies through your browser settings. Please note that disabling certain cookies may affect how the website functions.

5. Embedded Content and Third-Party Tools

Our website may feature embedded content such as images hosted on Cloudinary, promotional videos hosted on platforms like YouTube or Vimeo, or use third-party advertising and analytics tools. When you interact with this embedded content, it behaves as if you have visited those third-party platforms directly.

These external platforms may:

• Collect data about you independently
• Use their own cookies and tracking technologies
• Embed additional third-party tracking on your device
• Monitor your interaction with the embedded content on our website

If you are logged into an account with one of these third-party platforms (such as a Google account), they may associate your interactions on our website with your personal account on their platform.

We encourage you to review the privacy policies of any third-party platforms whose content appears on our site.

6. Advertising

We may in the future display advertisements on our website served by third-party advertising networks. These networks use cookies and similar technologies to show you ads that are relevant to your interests, based on your browsing behaviour across websites they work with.

Common advertising partners may include Google AdSense or similar platforms. These services collect non-personally identifiable information to serve targeted ads. You can opt out of personalised advertising through the following:

• Google's Ad Settings at adssettings.google.com
• The Network Advertising Initiative opt-out tool at optout.networkadvertising.org
• Your browser's cookie controls

7. Contact Form and Third-Party Processors

Our contact form uses a third-party form handling service (FlowForm) to process and deliver your submitted information to us by email. When you submit the contact form, your data is transmitted through FlowForm's servers before reaching us. We encourage you to review FlowForm's own privacy policy for details on how they handle submitted data.

We only receive the information you choose to provide in the form. We do not share this with any other parties.

8. How We Share Your Information

We do not sell or rent your personal information to anyone. We may share your information in the following limited circumstances:

• Service providers — Trusted third parties who help us operate our website or deliver our services (such as email providers, form processors, and image hosting services like Cloudinary), bound by confidentiality agreements.
• Legal requirements — If we are required by law, court order, or government authority to disclose your information.
• Business transfers — In the event of a sale or transfer of our business, your information may be transferred as part of that transaction.

9. Data Retention

We retain your personal information only for as long as necessary to fulfil the purposes outlined in this policy, or as required by law. Contact form submissions and client communications are kept for a reasonable period to support ongoing service relationships and legal compliance. You may request deletion of your data at any time.

10. Data Security

We take reasonable steps to protect your personal information from unauthorised access, loss, misuse, or disclosure. These measures include using secure email communication and limiting who within our team has access to your information.

However, no method of transmitting or storing data over the internet is completely secure. While we do our best to protect your information, we cannot guarantee absolute security.

11. Your Rights

Depending on where you are located, you may have the following rights regarding your personal information:

• Right to access — Request a copy of the personal information we hold about you.
• Right to correction — Request that we correct any inaccurate or incomplete information.
• Right to deletion — Request that we delete your personal information, subject to any legal obligations we may have to retain it.
• Right to withdraw consent — Where we rely on your consent to process your data, you may withdraw that consent at any time.
• Right to opt out of marketing — You can ask us to stop sending you any promotional or marketing communications at any time.

To exercise any of these rights, please contact us using the details in Section 1. We will respond within a reasonable timeframe.

12. Third-Party Links

Our website may contain links to external websites that are not operated by us. We are not responsible for the content or privacy practices of those sites. We encourage you to read the privacy policy of any website you visit.

13. Children's Privacy

Our website and services are not directed at children under the age of 13. We do not knowingly collect personal information from children. If you believe a child has submitted information through our site, please contact us and we will remove it promptly.

14. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or the services we offer. When we make changes, we will update the effective date at the bottom of this page. We encourage you to review this policy periodically.

15. Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or the way we handle your personal information, please get in touch:

Effective Date: May 13, 2026  |  Last Updated: May 13, 2026